FAQs | Priyaodisha.com

Shipping

How long will it take to receive my order?
Orders typically take 3-5 business days to arrive, depending on your location and the shipping method selected at checkout.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Please refer to our shipping policy for more information.

Returns

What is your return policy?
Please refer to our returns policy for more information.
What if my product is damaged or defective?
Please contact our customer support team immediately and we'll be happy to assist you with a replacement or refund.

Payment

What payment methods do you accept?
We accept all major credit and debit cards, as well as net banking, UPI, Google Pay, and PayPal for international shoppers.
Is my payment information secure?
Yes, we use secure encryption and comply with all PCI-DSS requirements to ensure your payment information is safe and secure.

Product Information

What is Sambalpuri silk?
Sambalpuri silk is a type of silk fabric that is handwoven and dyed using traditional techniques from the Sambalpur region of Odisha.
Are your products authentic?
Yes, all of our Sambalpuri products are handcrafted by skilled artisans from the Sambalpur region using traditional techniques.