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Shipping
- How long will it take to receive my order?
- Orders typically take 3-5 business days to arrive, depending on your location and the shipping method selected at checkout.
- Do you offer international shipping?
- Yes, we offer international shipping to select countries. Please refer to our shipping policy for more information.
Returns
- What is your return policy?
- Please refer to our returns policy for more information.
- What if my product is damaged or defective?
- Please contact our customer support team immediately and we'll be happy to assist you with a replacement or refund.
Payment
- What payment methods do you accept?
- We accept all major credit and debit cards, as well as net banking, UPI, Google Pay, and PayPal for international shoppers.
- Is my payment information secure?
- Yes, we use secure encryption and comply with all PCI-DSS requirements to ensure your payment information is safe and secure.
Product Information
- What is Sambalpuri silk?
- Sambalpuri silk is a type of silk fabric that is handwoven and dyed using traditional techniques from the Sambalpur region of Odisha.
- Are your products authentic?
- Yes, all of our Sambalpuri products are handcrafted by skilled artisans from the Sambalpur region using traditional techniques.
